Billing Terms and Conditions

These Billing Terms and Conditions outline the terms of payment and order processing when you shop at Thymel (www.thymel.shop).

💳 Accepted Payment Methods

We accept the following secure payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Other major debit and credit cards

All transactions are processed in USD (United States Dollars).

🔐 Payment Security

Your payment information is processed securely. We do not store credit card details nor have access to your full payment information. All payments are encrypted and handled by trusted third-party payment processors.

📦 Order Confirmation

After placing an order, you will receive a confirmation email with your order details. If you do not receive a confirmation email within 24 hours, please contact us at thymelshop@gmail.com.

⏱️ Order Processing Time

Orders are processed within 1–2 business days. Shipping is free, and delivery typically takes 5–8 business days.

❌ Failed Transactions or Payment Errors

If your payment fails or is declined:

  • Double-check your billing information and available balance.

  • Try another payment method.

  • Contact your bank or card issuer for more details.

If you continue to have issues, please contact us at thymelshop@gmail.com or call +1 872-019-8345.

🔁 Refunds and Returns

We offer a 30-day return policy with free return shipping and no restocking fees. Refunds are issued to the original payment method within 5–7 business days after we receive the returned item.

For full details, refer to our Return and Refund Policy.

📞 Contact Information

For billing-related questions, contact us at:

  • Email: thymelshop@gmail.com

  • Phone: +1 872-019-8345

  • Address: 70 Mathews Ave, Staten Island, NY 10310, United States